FAQs

Frequently asked questions

What does Pallyeon Rooibos Soap help with?

It is designed to cleanse the skin and support a simple daily skincare routine. Individual results vary; it is not a medical treatment for acne or skin disorders.

Is it suitable for all skin types?

Skin can react differently to skincare products. Check the ingredients, patch-test before first use, and stop using it if irritation occurs.

How much is delivery?

Standard delivery is R150 and usually takes 5–7 working days. Express delivery usually takes 2–3 working days.

Can I get a refund if my order arrives damaged or incorrect?

Yes. Contact us with your order number and photos of the issue. If the issue is confirmed, we will help arrange an appropriate resolution, including a full refund where applicable.

How do I contact Pallyeon?

WhatsApp 068 823 0311 or email pallyeon@gmail.com.

How do I use the soap?

Wet the soap and skin, gently lather, rinse thoroughly, and avoid contact with eyes. Let the bar dry between uses.

When will my order arrive?

Choose standard or express delivery at checkout. Delivery estimates can vary by location, public holidays, and courier conditions.